Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). You can unsubscribe from these emails at any time. . Salary.com Estimation for Field Service Advisor III in United States, MD $51,549 to $69,513 Sign up to receive alerts about other jobs with skills like those required for the Field Service Advisor III. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success. . Get notified about new Service Advisor jobs in Cincinnati, OH. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). Wir entschuldigen uns fr die Umstnde. Click the link in the email we sent to to verify your email address and activate your job alert. Rivian hiring Field Service Advisor III in Cleveland, Ohio, United The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. $49,591 per year. The estimated total pay for a Field Specialist at Rivian is $80,354 per year. A) Salary.com storing your resume for purposes of providing you with the job posting service. Get email updates for new Service Advisor jobs in St Louis, MO. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. One salary reported. Works every day to deliver an exceptional customer experience. As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. Click the checkbox next to the jobs that you are interested in. Organizational and time management skills. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. We'll be sending you new jobs as they are posted. Join to apply for the Field Service Advisor IV role at Rivian. Visit the Career Advice Hub to see tips on interviewing and resume writing. Equal Opportunity Rivian is an equal opportunity. Rivian is on a mission to keep the world adventurous forever. 5.0. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Search job openings, see if they fit - company salaries, reviews, and more posted by Rivian employees. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. As a company, we constantly challenge what's possible, never simply accepting what has . Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment. Click the checkbox next to the jobs that you are interested in. Click the link in the email we sent to to verify your email address and activate your job alert. Visit the Career Advice Hub to see tips on interviewing and resume writing. Shifts may include evening, overnight, or early morning hours, No driving related suspensions or revocation of Driver License (within a 3-5 year period). Lamentamos Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. Rivian Field Service Advisor Salaries in Illinois | Glassdoor Field Service Engineer IV - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Parts Advisor IV in Rivian Automotive, Ability to train and guide others on the basics of receiving and stocking parts, managing inventory, requesting access to key platforms and dealing with customer questions and objections and follow up on the associates progress, Support other Rivian Service Centers when required, Ability to explain, and execute processes / standards (e.g. Within the Service Team, this role will be one of the roles that travels the most. Caso continue recebendo esta mensagem, Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. By clicking Agree, I consent to our data usage policies as stated. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). You can unsubscribe from these emails at any time. excuses voor het ongemak. Join to apply for the Sr. Field Service Launch Advisor - East role at Rivian. Email. Provide diagnostic and repair support of a geographical region consisting of several Rivian service . Encourages team members to deliver a top-notch customer experience. The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. para informarnos de que tienes problemas. Aydanos a proteger Glassdoor verificando que eres una persona real. om ons te informeren over dit probleem. Please enable Cookies and reload the page. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Based on 660 salaries posted anonymously by Rivian Field Service Advisor employees in Illinois. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. OR, a combination of education and experience. Rivian hiring Field Service Advisor in San Francisco, California No driving related suspensions or revocation of Driver License (within a 3-5year period). Password (8+ characters) You may also apply directly on company website . Full-Time. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Field Service Advisor Job in San Francisco, CA at Rivian Automotive The estimated base pay is $65,117 per year. Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. Join to apply for the Field Service Advisor III role at Rivian. Rivian Field Service Advisor Jobs | Glassdoor B) Salary.com being able to use your name and address to tailor job posting to your geographic area. More Rivian Sales salaries. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need.

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