Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. PLEASE READ IT CAREFULLY. Trams provide transportation to the Front Gate. To link a pass: Select the "+Add Pass" option. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. Discounts are available when purchasing multiple daily refill mugs. There was less than thaton the day we went. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. Upon such revocation or confiscation, the applicable Ticket holder present on any of the Properties or participating in any Herschend Activities (each a Guest) and all members of their party shall have no right to remain in, on, or about the Property. Do not cross any fences, chains, landscape areas or other barriers. DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. . A Calming Room has been created for the purpose of helping our Guests with special needs who may have a sensory overload while visiting us at Dollywood and Dollywoods Splash Country. On every ride there were multiple people standing in line who did not follow the policy. If you have had a season pass within the previous 3 years, you are eligible to renew that season pass but may not qualify for renewal pricing. Joey Buck, park chaplain for 12 years, said Sunday services at the . Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. Our family went to Dollywood the first weekend in October for their Harvest festival. You will be sent through a page where you simply tell us how many passes of each type you would like. But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? Enter the park through designated entrances during operating hours only. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. Excessively torn clothing is not permitted. Dollywoods easy-to-use TimeSaver line management system lets you avoid long show lines at select shows and rides. Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. About Our Returns Policies. Smoky Mountain Cabin guests can also park for FREE. That is a common issue that we have seen. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. We visited during the fall harvest. More information can be found at the link below. An additional amount will be charged for each additional dog sharing a kennel or cottage. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. We are excited that you are interested in purchasing a new Season Pass! Rain Checks are distributed at any ticket window and are valid until the end of the season. Unauthorized sales or resales of Tickets is prohibited. For your convenience, Package Pickup is staffed until Park closing. Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT. The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. Return Costs. You will receive a parking permit when you pay $30 at the tollbooth. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! Several Dollywood eateries offer kids' meals. Apologies for this! Without a reservation, we cannot guarantee there will be availability on your day of visit. Alcoholic beverages of any type unless such beverage was sold to the guest within the Property by a vendor designated and approved by Herschend. As a mother of two young boys", "Not everyone visiting theme parks is there seeking a thrill. As unprecedented protests against China's zero-COVID policies escalated in November, Li Qiang, the man recently elevated to No.2 on the ruling Communist Party's Politburo Standing Committee, seized the moment. DollywoodDollywood's Calming Room is a quiet, relaxing environment where the Guest and his/her family can feel safe and at ease.The room is equipped with sensory items such as a weighted blanket, fiber optic strands and a teepee. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. View job description, responsibilities and qualifications. If you bring your own stroller, they may be carried onto our trams but must be free of little passengers. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. 1. BY MAKING A PURCHASE OF AN ITEM FROM HERSCHEND (EACH, AN "ORDER"), YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. Simply use the zip code "37863" on the weather website or mobile app of your choice. There are no refunds for partially used tickets. Contact your local chapter to determine if tickets are available. By. COVID-19 Policies. Yes, sometimes you go to try out a bucket list of rides. We strongly recommend this option to expedite your group's entry into the park. Simple click/tap the order for $0.00 Amount to get to your added entitlement(s). Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Please see ourGroupssection for more information. Yes, we offer group rates for groups of 15 or more paying Guests. 2. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. Plus, learn more about TimeSaver and how you can enjoy More Time, Less Wait! Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. At this time, masking is optional for employees and guests, regardless of vaccination status. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. Must not wear garments or carry items that display objectionable material in a family environment, including obscene language or graphics. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. Despite the fact that Dollywood has extended 2020 season passes until June 15, 2021, many people are asking for refunds because of the limitations. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Lost and Found opens one hour after park opening and closes when all guests are out of the park. The big home rental sites have different policies. As Dollywood's and Dollywood's Splash Country's schedules vary greatly, please check theOperating Calendarfor specific operating dates and hours. the determination has been made to adjust our COVID-19 requirements. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. more. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. Weapons of any type and all items listed in the section below titled Prohibited Items are prohibited at the Property or during participation in any Herschend Activity. Good Question . *A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. Option #2: If that doesn't reveal your Pass and you have recently renewed or purchased that Pass, try your recent Orders module.Once there, click/tap the arrow on the far right of your recent order. Passholders are required to have aMy Dollywood Accountwhen purchasing online. Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. Heres a list of the most-commonly asked questions", "Its a valid question. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. As Covid rages on, Australia's live arts industry is once again in a precarious spot. With the exception of the Dollywood Express, no on-ride video or pictures are permitted. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Subscribe to our newsletter, special offers and promotional emails. We appreciate all of our passholders and have made the renewal process super easy! Your email address will be validated and you will be asked for additional information to continue with your purchasing. Special events, concerts, ticketed attractions, certain games, and parking may require a separate ticket. PIGEON FORGE, Tenn. One of the country's most popular amusement parks was not immune to the coronavirus pandemic. Dollywood has always been proud to assist our military families. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. Dollywood is pleased to offer both Daily and All Season Refill Souvenir mugs. I will not go back to Dollywood this year I wasted my money on a season pass They refuse to refund my money.You can not enjoy the park when all the shows are closed and most of the restaurants are closed. We love to go to DW in October! ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Like many parks that are reopening across the nation, Dollywood is requiring (nearly) all guests to place reservations before their arrival. Making a day at Dollywood a little more convenient for our youngest guests-but, most especially their parents-resulted in the addition of our new Baby Care Center. No one was even trying to social distance and many, MANY could not be bothered to where a mask, even when the temperature made wearing one comfortable. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Please call 865-428-9553 or see our Auditions page for more information. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Be sure to double-check operating hours before your trip. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. Shark Tanks Kevin OLeary blasts Ocasio-Cortez: She kills jobs by the Florida bill would require bloggers to register before writing about DeSantis. Maps are also available at Dollywood and Dollywood's Splash Country just inside the main entrance of the parks. Regardless of how well you plan, it's still easy to forget something. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE. More about Returns. Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. Watch where you are walking. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Review tags are currently only available for English language reviews. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. On Desktop, you can navigate to the account section of the website via Sign In (if they already have an account) or Register (if they need to create an account) in the upper RIGHT of the navigation. Glass containers (other than baby food containers). Returns and refunds are a part of doing business online. "I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. For less than the price of another day's admission, your group members can enjoy our park all season long! Be sure to check the schedule prior to your visit for the most recent updates. Over the last 30 season . By David Angotti - June 15th, 2020. We are possibly coming back at Christmas time, but we will DEFINITELY not be coming here. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . Be attentive to your surroundings. Private nursing area furnished with six gliders with foot stools, Two baby changing stations and a restroom. The theme park in Pigeon Forge notified the Tennessee Department of Labor and Workforce Development of the layoffs in . After linking, purchasing or renewing your Pass from within your online account is simple! In the summer, try for Wednesday or Thursday. There are certain items that must be returned . COVID-19 policies. A majority of the Park is level to gently-rolling and is thus wheelchair accessible. There were also multiple markings on the floor regarding safe distances. Tickets are non-refundable, non-transferable, and will not be exchanged. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. Please see ourDirectionspage andDestination Mapfor a map of the area. There are multiple reasons for this but contact us if you would like to renew that pass. If you are already logged in, the word Account will appear in the upper right. Any form of harassment (including verbal harassment or abuse or threatening remarks or actions) whether directed at Guests, personnel, or animals is prohibited. ], we will extend our returns policy from 60 days to 90 days from purchase date, to allow flexibility for our customers choosing to return products. DollywoodPlease visit theLost and Found Pageto file a lost item claim. while the rest of the group rides the attraction. Recommended experiences in and around Pigeon Forge. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. Youll receive a card indicating the time your item(s) will be ready. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. Dollywood: Consistent Covid Policy please - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. Once the group returns, the adults will swap places with each other. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Dollywood Reservations during COVID. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. Crime. Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. Please contact our office at (888) 428-6789 to change your visit date. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. Costume masks. With a My Dollywood Account, you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets and exclusive discounts. All linked passes in your account will be evaluated for renewal. American Express, Visa, Mastercard and Discover. Wheeled mobility devices with less than 3 wheels; Segways; devices that cannot maintain stability and balance when stopped, unpowered, or unoccupied, without training wheels or similar modifications; devices powered by any means other than manually or electrically; devices that travel faster than walking pace; multi-rider devices or devices that exceed 36 inches in width or 52 inches in length. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Final counts on reservations that include Dolly Parton's Stampede/Pirates Voyage tickets as well as reserved/catered group meals are due 2 weeks in advance. Apologies for the confusion. Online Technical Support. Dec. 29, 2021. VisitDollywood's page,Dollywood's Splash Country pageorDollywood's Destination Map. The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. We were able to access the theme park today and put together some thoughts on this . Pigeon Forge, TN 37863 1 . Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. After your day on park, should you need minor assistance with your vehicle, call 865.428.9463 for Dollywoods Courtesy Vehicle Assistance.

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