Then, just as we finished eating, we were brought two portions of chips free-of-charge. Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? Called in on way back home and decided to have lunch. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. I will pass your comments on to the team. To be fair, we were offered free drinks or a cake as compensation. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! We are celebrating over 20 years of our family owned Garden Centre and over 10 Years of our Restaurant, come and see our fantastic Garden centre that has also become a Garden Centre Association "Garden Centre of Excellence" that means we're one of the best Garden Centres in the UK. I know the intention is good but they looked so forlorn and very very sad. Performance & security by Cloudflare. Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. open in a new window open in a new window open in a new window open in a new window open in a new window . This map was created by a user. White bun was dry and crumbly which spoilt the burger. Planters at Tamworth & Bretby | Planters Garden Centres The Garden centre is first class, well stocked and clearly laid out with good parking. absolutely no issues yes its atad expensive but you know how much it is before booking and going. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". New menus, again, because there has been another price increase. Fish and chips were over cooked fish was near on black and chips pale The salad was very uninspiring, with no dressing. The Ice Rink will be in the undercover plant area meaning it will be open throughout. Ice skating was being thoroughly enjoyed by family groups. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. 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Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. looking forward to seeing you all there. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This website is using a security service to protect itself from online attacks. The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. btwthe map isnt for bretby by burton on trent! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. queues to order were VERY slow moving. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. my little girl absolutely loves it so thought we would pop by and leave a review. Thanks for the review, we are so pleased you enjoyed the food and our service Claim your listing for free to respond to reviews, update your profile and much more. Tools located, plants chosen. The action you just performed triggered the security solution. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. not taste as expected. Dont go unless you want to be ages waiting for food. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. The salad was sadly very disappointing! Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Husband tried the special, cottage pie, cleared the plate! Garden centres across Derbyshire have reopened this week in response to the Governments updated lockdown guidance. Not usually one to complain but poor service and poor portions. 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Poor quality food. Mince pies had hurriedly been put out, with a very good price reduction on those. Thank you for taking the time to review our Garden Centre Restaurant. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. First of all this review is for the restaurant only. more details. . Seasonal items available, including a huge range of LED scenes/vehicles. well I'd have thought that was fairly obvious really. Should have read previous Tripadvisor reviews. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. 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Sadly we wont be returning for lunch again, when you pay this much I expect quality. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. called in as we were staying locally (knights lodges) at lunch time. It was swimming in grease. Price range: 5 - 18. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. Great garden centre. Then, just as we finished eating, we were brought two portions of chips free-of-charge. If you think you have been blocked in error, contact the owner of this site for assistance. It was only just gone 3pm and they're open until at least 5pm. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. One cream slice had become a cream slide. Open now Closes at 18:00 5.0 (1 Rating) Write a review . During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Click to reveal Hopefully, just a bad day. The action you just performed triggered the security solution. I'm having a stall this weekend at the craft fair at bretby garden centre burton upon trent. smashing re-vamped garden centre, visit it often and am very satisfied with the products. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. Something went wrong, please try again later. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Note: your question will be posted publicly on the Questions & Answers page. Anyone on or off Facebook. Thank you for taking the time to review our Garden Centre & Restaurant. Such a shame as we come regularly for Sunday lunch which is always good. please bretby have it all year round. As always you can unsubscribe at any time. The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. well I'd have thought that was fairly obvious really. more. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Husband tried the special, cottage pie, cleared the plate! What do you think about Planters At Bretby? White bun was dry and crumbly which spoilt the burger.More, Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten freeor vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more,More, Should have read previous Tripadvisor reviews. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. Own or manage this property? If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Some amazing stalls in attendance our fair offers a great few hours out . 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. Cloudflare Ray ID: 7a2ae229e9cd28f8 Ordered Ham, egg & chips. Called here spent around 30 on plants and impulse buy gifts. 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . Decaffeinated tea was easily available, at no extra cost. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. Ordered Ham, egg & chips. Called in on way back home and decided to have lunch. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. 10:00 AM-4:30 PM . So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. We paid for our food at 13:19 and it finally came to the table at 14:10. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. cafe/restaurant was fairly busy. Easter chicks in the pet section were adorable. Your IP: The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. Search for local Garden Centres near you and submit reviews. This is a nice garden centre let down by poor service in the restaurant / coffee shop. Did not taste as expected. wouls call again if in area. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Ordered food. Our team checks each review posted on the site disputed by our community as not meeting our. Learn how to create your own. Service was wonderful. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. E-mail. We really want to keep the ice in as good a condition as possible. Lunch on Saturday luke warm. Bretby Lane, Burton upon Trent DE15 0QS, England. Wet & Brown Lettice leaf's. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. We shall visit again soon x. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . Staff very helpful and welcoming. I like it that they have a play area for the kids. New menus, again, because there has been another price increase. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben. The salad was sadly very disappointing! Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? Food was tasty but there was no apology for the wait,only being told Well we are busy. In the spacious restaurant I choose the full English breakfast with a latte. Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. More information can be found on Planters at Bretby's website . +44 1283 703355. more details.

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