The staff goes above and beyond to make sure you are happy. Room was great, Staff was great. Complimentary 24-hour use of the fitness facilities at The Peninsula Spa The pool has a menu and servers but we brought our own less obvious snacks and I bought some wine at Whole Foods that came in a carton thing so it was less obvious. You can find chickpeas in our Naturally Peninsula lunch menu item,Saag & Tofu Chickpea Bread. We are delighted that you enjoyed the room, Shanghai Terrace, and service provided by our staff. The turn down service was not worth it. Warm regards, Vince Reyes Hotel Manager. Please see our partners for more details. You can find this ingredient in our Naturally Peninsula beverage menu item,Breakfast Tomato Juice. When I arrived in the room, I could hear music in cars on the street below. Warm regards, Max SchroederHotel Manager, This is really a superb hotel. Limited options available overnight. Dear Betsy N,Thank you for sharing your experiences at The Peninsula Chicago. The location on magnificent mile is convenient. Chicago IL 60633 United States Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. We went to the locker room and got our own towels (tiptoeing across the tiled hall lobby) and I would not want to take my shoes off. After we valet my vehicle, we went up to the Sky Rink and they indeed did not have skates to fit - disappointing. The Peninsula Chicago offers over 12,800 sq. Sweet potatoes are high in fiber, beta-carotene, and Vitamin C, and are extremely rich in antioxidants. In the last two years alone, Ive traveled extensively for leisure purposes to Thailand, Japan, France, Germany, Borneo, Scotland, England, Ireland, and South Africa. The staff failed to uphold the business agreement I confirmed in writing, over the phone and in person. Pierrot Gourmet: A European-style caf and wine bar with alfresco dining in the summer. Dear Dee O,Thank you for choosing The Peninsula Chicago and for sharing your thoughtful comments. The Peninsula Chicago Overview Reviews Amenities & Policies 108 East Superior Street, Chicago, IL 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" See all 38 reviews Room cleanliness 4.5 Service & staff 4.5 Room comfort 4.5 Hotel condition 4.5 This hotel is most popular for: Everyone Family Couples This hotel embodies what customer service is all about and the hotel experience that unfortunately has gone by the wayside in these modern times. (The Peninsula Hotels) All Rights Reserved. Peninsula Time Because The Peninsula Chicago understands that each guest's time is precious, the hotel offers 'Peninsula Time,' a unique check-in/check-out experience offering guests maximum flexibility. 2023 HSH Management Services Limited. Tablet technology offering 11 languages Cancellation within 24 hours will incur a 100% charge. We are honored to be considered your 'favorite 5-star property in Chicago'. I was informed in person upon check-in that my new assigned room would not be affected by this circumstance. A decorated cake with sparkling bubbly and chocolate covered strawberries that magically appeared in our room was a wonderful surprise for our anniversary celebration. Eight serene treatment rooms and suites The service in the hotel including the restaurants are just super. Call 7: Called USAA to verify this information, they had nothing on their end.Let it go because the boys had a cooking class at Oiu Chef Chicago!Came back to the hotel, went to our room (kind of worried our key wouldn't work) and about 2 hours later just before we were heading to dinner the front desk called to state that they would settle this on Monday or when we check out on Tuesday or within the following week. I was so impressed at every turn and every interaction at this hotel. Small dogs allowed. Rooms are on the small side. We are delighted to hear that you enjoyed your accommodations, our service and the location of our property. Please do not hesitate to contact us directly should you need any further assistance. Shanghai Terracevoted #1 Chinese Restaurant in ChicagobyZagat Survey(June). Some of the main anti-inflammatory foods found in both the Blue Zones and our Naturally Peninsula menu are whole grains, sweet potatoes, beans, tofu, olive oil, berries, tomatoes, nuts, and leafy greens. However, the hotel room service menu was also stripped down to a bare minimum on Christmas, and the only items we got were merely edible despite charging a premium. Tripadvisor performs checks on reviews. The rooms are large and beautifully a minute ties to. Dear Catherine1213, We are humbled to receive your kind review of The Peninsula Chicago. I look forward to speaking with you. Heavenly quiet property. Served in the heart of the hotel, The Lobby, our signature Afternoon Tea has become a . Gift certificates are available an ideal present for someone special. The best part of staying at the Peninsula is definitely the staff. Guests who stay in a suite are invited to explore the city with a three-hour chauffeur-driven experience in a MINI Cooper S Clubman, based on availability Warm regards, Vince Reyes Hotel Manager. Ive stayed at The Peninsula multiple times prior to this latest debacle. Our server Ian was warm, knowledgable and attentive. Life Clallam County. Bespoke BMW house car, based on availability, for transport within several miles of the hotel. Warwick Allerton - Chicago View Hotel 2,795 reviews 0.1 miles from The Peninsula Chicago Restaurant Bar/Lounge Hampton Inn Chicago Downtown / Magnificent Mile View Hotel 1,622 reviews 0.1 miles from The Peninsula Chicago Free Wifi Fitness center Visit hotel website Breakfast included Homewood Suites by Hilton Chicago Downtown/Magnificent Mile The Peninsula Spa Chicago - Chicago Spas - Chicago, United States - Forbes Travel Guide . In-room safe more. Business center. They arranged my makeup neatly on a towel. There are many great restaurants in the area, Dear kennethgenel, We are so glad to hear that you enjoyed your stay with us, our restaurants and location of the property. It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. Which room amenities are available at The Peninsula Chicago? We are pleased that you had an enjoyable experience at the hotel. At check-in, our staff will the peninsula its by and far the best hotel in Chicago. Lock in the lowest price from these sites. The Peninsula Chicago: Chicago: Overnight Server - In Room Dining. We were delighted by the end of summer-season ingredients. ft. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. To ensure a flawless experience, no detail is overlooked from the hotels on-site team of expert conference planners to an extensive range of state-of-the-art audio and visual equipment. To continue your Spa regime and experience at home, all products used in the treatments are available for purchase from the Spa Reception. I am very sorry to read that you were unable to enjoy the Sky Rink during your stay with us, and for this I apologize. I'm particularly interested in the Excellence Club Room Service Menu, but all menus are welcome Thanks . We hope you will join us again soon!Warm regards,Maria ZecGeneral Manager. When I asked a question, they answered very fast and politely, so I was satisfied and I think the service of this hotel was very good. The hotel has designed a series of programming that encourages family participation, allowing guests to discover iconic features of the hotel and explore local Chicago attractions throughout their stay. This 4-star hotel offers a golf course, concierge service and a special menu on site. The Penisula Hotel is very great. The Peninsula Chicago was the first Peninsula Hotel to create Peter Bear, a costumed bear who wears the classic Peter Bear uniform. Yes, dry cleaning and laundry service are offered to guests. Great connectivity. Summer in Chicago is spectacular and The Peninsula Chicago embraces this with al fresco dining on The Terrace, serving small plates and cocktails with a backdrop of downtown Chicago. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Menu-These are meals mainly served between 3 to 6 p.m. Dinner Menu- These are meals mainly served during dinnertime Room Service Menu- This entails meals served to clients in . 108 East Superior Street Discover The Peninsula Chicago an American Express Travel Luxury Property. I think the ladies name was Adoni. You can find nuts and seeds in our Naturally Peninsula breakfast menu items,Organic Milled Buckwheat PancakesandWhole Avocado. Hours Monday - Sunday, 6:00 am to 11:00 pm - Full IRD menu Limited options available overnight Enquiries AmenitiesWe did not partake in the food services. A lovely hotel and experience. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. "D" is for divine, it's also for disaster. Offers tailored to children include complimentary 4D experience at the Shedd Aquarium, early VIP access to the Field Museum, special pricing for Chicago Helicopter experience and a Sun & Stars ticket to the 360 CHICAGO observation deck. Full amenity locker rooms on Halsted Bulerias Tapas Bar Bar Goa Cole's Bar Boss Bar Leader Bar Reggae GOLD at Sub-T Lounge Underground Wonder Bar The Bar Method BarTucci Marty's . Thank you for choosing The Peninsula as the place to stay when visiting Chicago. Sales and use tax exemption. Thank you for choosing to stay with us and for sharing your feedback! Executive desk with printer scanner and fax We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. Warm regards, Vince Reyes Hotel Manager. The weather was great all the days it was closed and the concierge said they may open Friday, the day the weather was the worst. The spa is a bit small I advise booking a few weeks in advance of stay. The staff is made up of 37 nationalities. We were staying at the Ritz where there is way better customer service. I called ahead to ensure they had skates his size, and they said yes. For a hotel of this caliber, saying "it just happens" and "mistakes happen, we don't know who did it" is very frustrating. We were delighted by the end of summer-season ingredients. LAST MONTH I started telling the story surrounding the "Lady of the Lake.". The maid and turndown service was a favorite and nice touch for this hotel. The room itself is all programmed on one screen for lights, tv, etc. State tax credit - $2,500 for passenger vehicles, more for trucks. The attendant was more interested in getting tips and serving food instead of refilling the towels, cleaning the floors and making things decent. I had high expectations for this hotel, and was not disappointed. We ate at the little restaurant next to the hotel (It has it's own entrance.) US$ 415 Mon to Thu US$ 465 Fri to Sun I would give them more stars on service and the small details if I could. Show More Options. This is a smart hotel room so at first you may be frustrated because it can take some time figuring it out. San Isabel Electric EV and charger rebate - up to $500 . Located on the shores of Lake Michigan in the heart of the Midwest, Chicago is home to internationally acclaimed cultural attractions, theatres, renowned architecture, incredible shopping and restaurants, great jazz and blues clubs and much more. We all look forward to welcoming you back again soon. 2012 24-hour access to fitness facility Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests. We are delighted that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back again in the future. Dear drcruthers, Thank you for choosing The Peninsula Chicago and for sharing your gracious review. I had high expectations for this hotel, and was not disappointed. Complimentary bedside charging station equipped with 6 different charging connections. More Date of stay: April 2019 Warm regards, Vince Reyes Hotel Manager. Beans are a great source of anti-inflammatory antioxidants and protein, which is key for maintaining and repairing your body. I am very disappointed with how the valet and Peninsula management team have handled this accident, caused in their posession when valet was driving the car. Sorry, no it was not. In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. Wedding ceremonies and wedding receptions are always memorable at this luxurious Chicago hotel. They were more than helpful and said that if the Peninsula continues to not honor this reservation they will reimburse me for what the Peninsula charged PLUS the reservation cost that I was originally going to pay.Call 5: Called USAA (bank) and an hour later - they said that the charge was still there, nothing was reversed. I look forward to speaking with you.Regards, Max SchroederHotel Manager, This is the version of our website addressed to speakers of English in the United States. The style is a little "clunky" - dark wood, plants, art but all is very well executed. I was assured, once again, that I need not worry. When they finally, hours later, honored the correct amount afterCall 1: Called front desk. Menu available upon request. *The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services. The hotel offers a renowned afternoon tea serving champagne and chocolate. Inspired by French cuisine and infused with local flavors, CDA, situated in Chicago's downtown Gold Coast district, offers breakfast and lunch daily for guests and locals. Half-Olympic-length indoor swimming pool If I still actively wrote for USA Today Travel, Id spend my time writing about the reality of my experience dealing with this fake 5-star luxury Hongkong Shanghai hotel and submit it to my editor. For this, the hotel credits its strong links to both the local community and international heritage. Warm regards, Max Schroeder Hotel Manager. Nutrition Center featuring Nespresso machine, exclusive Bernardaud china an complimentary coffee & tea Everything you could need is provided - plush robes, slippers, umbrellas, water, the list goes on and on. To enquire about joining the network contact memberships(at)serandipians.com, You are a journalist and want to find out more about Serandipians, please contact reporters(at)serandipians.com, For any enquiry please contact us: contact(at)serandipians.com. I also had drinks at the Terrace Bar and the setting was lovely on a perfect Autumn day. The Original Vito & Nick's Pizzeria. Its worth noting, there is also currently construction going on inside the hotel. Pet amenity and menu You may reach me at VinceReyes@peninsula.com. We look forward to welcoming you back in the future! That didnt happen. I re-iterated to the front desk clerk that the only thing I needed was quiet so I could properly sleep because I'd be going back and forth to the hospital. Toutes les chambres du Peninsula Chicago disposent d'une tlvision cran plat 107 centimtres et d'une connexion Wi-Fi gratuite. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. Since its grand opening in 2001, The Peninsula Chicago has been awarded numerous accolades including prestigious Forbes Five Star and the AAA Five Diamond awards for the last 18 consecutive years. Forbes Travel Guide included The Peninsula Chicago on its Verified List for the Worlds Best Rooms 2019 For all its physical comfort, the Peninsula's service is its outstanding feature: you feel like you are on a great ocean liner, cared for by a staff with great manners and eagerness to meet your every need. Server - In Room Dining The Peninsula Chicago Chicago. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. It was so glorious to be here, it is difficult to explain. Gorgeous interiors with dramatic views and gracious, attentive service have earned The Peninsula Chicago the prestigious Forbes Five Star and the AAA Five Diamond Award every year since its opening, making it the premier venue for meetings and events amongst local and international industry leaders. Seriously. You can find berries in our Naturally Peninsula beverage menu item,Mixed Berry & Almond Shake. We also appreciate your comments on the dcor and cuisine. Our suite was excellent with a great view. Not only was it a convenient way to get around, especially in rainy cold weather, but they were so friendly I hate to leave. But the boys were really interested in things like Giradehlli for late-night ice cream and eating at Benny's Chop House. Complimentary daily newspaper and access to Press Reader for 4,000+ digital international publications Their accountant did reverse it. Personal Training sessions available The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. I heard drilling sounds on and off all day long. Manicure and Pedicure. Their execution was perfect. Love when a hotel has a doorbell at each. We appreciate your feedback, and I am sorry to read that you were disappointed in the menu choices and the salad. In-Room Amenities. We felt that every person we interacted. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. We look forward to welcoming you back again soon. Laundry service. Serandipian Member Agencies represent the finest in travel design. Guests can enjoy outdoor dining on The Terrace during summer months. Warm regards, Vince Reyes Hotel Manager, A lovely hotel and experience. All the sauces were on point and the plating was colorful and innovative. Tripadvisor performs checks on reviews. Complimentary Coffee and Tea service via in room Nespresso machine . Nuts and seeds are a large part of the diet in Loma Linda, California. Named Number Four Top Large City Hotel in the Continental US by Travel + Leisure magazines Worlds Best Awards. In all of these destinations I stayed at luxury hotels, resorts and castles. you will not want to get out of their comfy beds. I have eaten at Shanghai Terrace (over the summer) with a friend and we were able to sit outside on the terrace and it was truly a magical experience. However there are several places to eat breakfast in the area, you can also enjoy breakfast at the hotel. See more questions & answers about this hotel from the Tripadvisor community. Concierge service. We truly appreciate your recommendation. Naturally Peninsula Designed by the skilled culinary team of The Peninsula Chicago, our new Naturally Peninsula menu items are inspired by the anti-inflammatory, plant-based diets that are found in areas around the world that are often referred to as the "Blue Zones". Bespoke BMW house car, based on availability, for transport within several miles of the hotel Membership to The Spa is also available. The waffle was a nice touch and had a great crisp outside center. Each guest room and suite is equipped with a state-of-the-art electronic system that allows guests to control guest room features with the touch of a button. They also did not bring 2 new dishes. Beyond that, otherwise very excellent. ft. condo is a 2 bed, 4.0 bath unit. The venue is nestled in the centre of Chicago with direct proximity to The Magnificent Mile. Very responsive aircon. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Poolside breakfast and lunch are available from the room service menu before or after . Thank you for your thoughtful remarks on the staff and service as well. Parking. The exquisite Spa is complemented by amenities including an indoor half-Olympic length swimming pool surrounded by floor-to-ceiling windows offering stunning views of the city, a relaxation lounge with a fireplace, a fully equipped Fitness Center and Yoga room. I asked her if there was a particular variety that she could recommend. Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay. These Blue Zones are places on the planet where people notoriously live longer than the average lifespan, largely due to their diet, environment, movement, and connection to community. Nuts offer heart-healthy fats and have shown to reduce the risk of heart disease. Thank you for your compliments of Danielle; we will make sure to provide her with the much-deserved recognition. Its floor to-ceiling windows ensure spectacular views. 720 South Michigan Avenue Chicago Illinois 60605 USA T: 1-312-922-4400 F: 1-312-294-6891 . Dining Experiences. We stayed for our anniversary and everything was perfect. Five-Star Hotel Award by Forbes Travel Guides for 2013 Specialties: Shanghai Terrace serves Chinese cuisine highlighting contemporary interpretations of Shanghainese, Cantonese, and Sichuanese classics in a seductive setting reminiscent of a Shanghai supper club from the 1930's. The semi-private dining room, exquisitely appointed and spacious enough to accommodate up to 30 guests, can turn any event into a unique experience. Designed by Bill Rooney of Bill Rooney Studio, The Peninsula Chicago 's innovative new guest rooms draw upon the city's legacy of forward-thinking design and architecture. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. Price: Doubles from about 312. A big reason we chose to stay here was to enjoy the ice skating rink and it was closed pretty much the entire week; no reason given. magnificent classical style, including the 3,000 sq. Guests of the hotel consume over 14,000 pounds of bacon, and over 40,000 pounds of chicken annually. This is the version of our website addressed to speakers of English in the United States. All good for breakfast with a signature peninsula egg menu . . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Outstanding electronics in the, Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. Address: The Peninsula Chicago, 108 East Superior Street, Chicago, Illinois 60611, USA. That failed to be the reality. . View more property details, sales history and Zestimate data on Zillow. Level Contributor . About The Peninsula Chicago. The modern gym offers fitness classes, including yoga. Available Monday - Sunday 6:00 am to 11:00 pm. small box of 4 chocolates. What other staff at a hotel would go that far to accommodate guests? And we will absolutely stay at Peninsula hotels elsewhere in our travels. They did bring ice when we called. The staff without exception demonstrated a commitment to providing an excellent experience, and this is what makes the Peninsula stand out among the many fine Chicago hotels. Tripadvisor performs checks on reviews. I dont know if the hotel staff knowingly intentionally lies with the blessing of General Manager, Maria [-] in order to increase profits for the group, or if the staff is simply incompetent? Received the Automobile Association of Americas Five-Diamond Award (January) . Specialties: Located at Water Tower Park on the "Magnificent Mile," the city's premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. Only small minus was that our room had a connecting door that was not well insulated. When we arrived there was a nice bowl of fruit. Boasting 339 rooms and meals and toys for children, the business hotel is settled in the heart of the city.
peninsula chicago room service menu